The queen of chatbots, Hillary Black, VP of Strategy & Conversation Design at Black Ops, joins the podcast today. She brings a wealth of knowledge to the podcast about what UX writers need to know about this exciting field.
One of the great things about doing this podcast is that I get to speak with so many people who have varied and extensive backgrounds in content. Kathryn Strauss is one of those - a veteran of the industry and an expert at what she does.
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Sophie Tahran is a talented UX writer and content strategist - currently at Invision, previously at Lyft. We speak about what it’s like to work at a fully remote company, and creating guidelines and governance for an entire business.
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Today’s episode features Roy West, who’s the design director of UX Writing at Uber. He has a long history that spans Next, Google and a range of other companies. With nearly 30 years of experience in Silicon Valley, he has a lot to share.
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